Conn's Complaint

Conn's Complaint



Chris acting GM, at Tempe AZ Mills Conn's was SO nice and helpful with my credit app and furniture purchase. Unfortunately every word out of his mouth is a lie, Conn's provides OPTIONAL insurance on the sale, Chris presented this insurance to me as INCLUDED & had me sign for it. Upon getting home and looking over my contracts, I realized that Chris took advantage of me and added about 300 unnecessary charges to my tab, 300 that will be subject to a 25.99% finance fee! Chris also sold me my furniture with a 6mth same as cash offer and then had me sign a sheet stating that I was amending the conditions detailed in my agreement, basically it says that I am not eligible for that either! When I called to complain and confront Chris, I got INSTANT attitude. The nice guy that had helped me so well a few days before was evil. I am disgusted with the service provided by Chris and his corporate office, yet to hear from the district manager or the REAL GM of the store and I have been complaining for over a week.

Oh, last thing, Conn's delivery driver found my medical marijuana (AZ) and had the nerve to ask to purchase some from me! Wow.

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