Conn's Complaint

Conn's Complaint

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Conns employee


I made a $4,000. plus purchased from Conns on Saturday through a very humble employee at Conns. This man has been so humble to my wife and I in the past that we refer all family and friends to him, in which all have made large purchases. After the credit approval, we got all the paperwork and informed the employee that we will pick it up on Monday since we was moving in a new place and would this our last stop during the move, in which we did. We went back into the store on Tuesday about 6:00 p.m. to thank that young man for all his help and was informed that he had been suspended because he didn't get the license plate of a U-Haul truck of customer on Monday. Luckily for us, we were that customer, who picked up the furniture in the U-Haul and was informed by the U-Haul truck company upon return of the truck that it was missing and must have fallen off. I say that to say this, if there is anyone who know how to get in touch with the very tall gentlemen at Conn's on Wheatland in Dallas, please response to this complaint, my attorney is waiting to talk with him. There is no way he should have been suspended, fired or what-ever-the hell they call it and my wife and I along with others is going to make sure he have our support. If it was that big of a deal, then they should have call me and I would have gave them the license number to the damn truck, it was on the rental agreement, and this is information I got from a Conn's employee who also thinks they were wrong and it was unjustified. So response my attorney and I are waiting.

Thanks,

TJ


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connssupport says: (4 years ago)
 0
Dear Conn’s customer,

We would like to apologize for the problem you have had with our company and would like to resolve your complaint for you. Please contact us at:

1-877-358-1252 or via the web at http://support.conns.com

Thank you

Conn’s customer support






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