Conn's Support Ticket - Arlington, Texas

Price Matching is a con! - samsung

Created By:	reggie1906	Last Reply:	reggie1906
Priority Level:	[Medium]	Status:	[Open]
Created:	9 years ago	Last Updated:	9 years ago
Department:	General	Replies:	0
Product:	samsung

I came into Conns on November 28th around 4pm. I was requesting a price adjustment for a tablet that I purchased. When I showed one of the sales people the add from Best Buy they told me that they could not honor Black Friday deals. I then proceeded to point out that the tablet was not a Black Friday deal it will be on sale for the rest of the week. Jeff (one of the managers) told me that if I came back on Monday and the tablet was still on sale he would honor the price. Well I came back Monday evening and to let Jeff know that the price had not changed. Unfortunately, Jeff was not there and I had to deal with Bill. Bill made some calls, and then let me know that even though the tablet is on sale it is not in the current add. I tried to explain the situation to Bill but he wasn't really trying to hear what I was saying. He kept it professional but was not hearing my point. I'd like to know what my options are to take care of this matter. If the item was indeed a Black Friday item I would totally agree with the managers. Even though there is nothing in any literature that I was presented with that mentions Black Friday I still get it. Conns is a business and has to look a the bottom line.

CONTACT THIS BUSINESS

	Read the replies to this ticket

	Write a review about Conn's!

	Create a support ticket for Conn's!

	Watch videos

	More Conn's reviews, complaints, compliments and support tickets

BUSINESSES REPLY HERE

	This company has partnered with MeasuredUp and uses it to answer your customer questions!

	Get the Free Customer Service Excellence icon for your site

	Click here to take the pledge

Share This Ticket

Link to this review, copy and paste the code below to your website or blog

Ticket Replies

There are no replies yet.

Post a reply for this ticket

Warning: Do not post sensitive or secret information such as your credit
card number here.

More Conn's reviews and tickets

Similar reviews and tickets

MeasuredUp Success Stories

"I wrote a recommendation for a local company I like and after I told them about it they rewarded me with a special discount promotion." Delilah R.

Fan us on Facebook

DetailsBy: reggie1906
Company: Conn's
Product: samsung
Company Location:
Conns
Arlington, Texas 
Date Added: 9 years ago

[Top]

Conn's Support Ticket - Arlington, Texas